Booking Systems for Everyone
The Best Bookings team is based in our offices in the centre of Eastbourne, East Sussex and we offer bespoke booking systems for all kinds of business applications which save our clients time and money. With easy parking just outside, our clients are welcome to drop in the office for a chat, or call or email us at any time for a demonstration and a chat about our booking systems.
Your Very Own Bespoke Booking System
As a web design company we found that many of our clients who wanted to offer online bookings were forced to link to outside booking systems when customers booked products or services. This diverted their customers away to websites which were not branded in the same way, causing some confusion and lost bookings. They were also paying through the nose for this service.
Making Bookings Simple
After numerous requests from our customers to add booking systems that were actually part of their website, we developed bespoke booking systems for them. As we knew what they needed when it came to easily navigated, attractive websites, we could easily extend these principles into a booking system, which was very easy for the customers to use and made it simple and quick for their staff to manage bookings and keep track of capacity and all the details of individuals, facilities, etc.
Built In Flexibility in our Booking Systems
For example, hotel owners told us they needed a flexible system, which would allow customers to see which rooms were available and allow them to book immediately, without needing staff to confirm their booking or be on the phone taking and typing details onto a database. Other businesses realised that staff were spending a lot of time answering repetitive calls to make appointments, which was impacting on their workflow and limiting their ability to give proper service to customers.
Cutting out the Paperwork
When it came to paperwork this was also a big extra cost and responsibility: paperwork needs space for storing and archiving sometimes for years and sometimes gets lost or mis-filed. The larger an organisation is, the harder it is to keep track of the growing mountain of paperwork, storage and archiving, and keep in touch or follow-up with a customer, knowing when they last booked, remembering what their requirements were, or attracting them back with a special offer, for instance.
So a booking system that can do the above and enable instant online access (for those with the clearance) to any details you need is invaluable. A booking system can integrate seamlessly into your existing website or we can design a new website for you along with your new booking system, so that online visitors can browse the website, check availability and go straight to booking what they want 24/7, when it suits them. You can also use your booking system very easily to boost sales by emailing your customers when you have a new deal or promotion.
Task Oriented, with Full Control
Booking systems also help you to manage your staff as well as your customers. Task lists, deadlines, diaries and invoicing can all be handled from a smartphone and different staff can have different access levels with their log in, with the manager having the ability to control every aspect by switching on (or off) any feature.
Matching Booking Systems to Websites
We now produce different versions of our booking systems, tried and tested, for any size of business and we can find one to both match your requirements and grow with your needs.
Get More Bookings!
If you would like to know more about how our booking systems can make things easier and encourage more bookings, call 01323 736 814 and we would be glad to explain how you can grow your business with a booking system.